Privacy Policy

ProRoofUSA is committed to protecting the privacy and security of your personal information. We will never trade, sell, or rent your personally identifiable information. Please review our privacy practices outlined below.

Introduction

We value your trust and are dedicated to safeguarding your personal information. This Privacy Policy applies to the website operated and maintained by ProRoofUSA (referred to as "we," "us," or "our"). It explains the type of personal information we collect, why we collect it, how we use it, and how you can manage your information.

By using our website, you agree to the terms of this Privacy Policy. If you disagree, please refrain from using our website. This Privacy Policy may be updated periodically, and the date of the last update will be indicated at the bottom of this page. Continued use of our website following any changes implies acceptance of those changes.

For any questions, contact us at proroofusa@gmail.com.

Information We Collect and Store

Personal Information

We collect and store personal information you provide when you interact with our website, such as:

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment information (e.g., credit card number and expiration date)

This information is used to:

• Provide requested services or products
• Process and ship orders
• Send order and shipping confirmations
• Offer customer support

We may also collect personal information when you participate in features like community postings or provide feedback. Unless you opt out, some of this information may be used for promotional purposes, such as notifying you about new products or special offers.

Anonymous Information

We also collect non-identifiable information (“Anonymous Information”) such as:

• IP address
• Browser type
• Reference site domain
• Customer traffic patterns and site usage

This information helps us improve our website and enhance your browsing experience.

Cookies and Spyware

We use cookies—small files stored on your computer by your browser—to recognize users and optimize their experience. Cookies allow us to retain items in your cart and enhance navigation. While most browsers accept cookies by default, you can adjust your browser settings to disable them. However, doing so may limit certain website features.

We do not install spyware on your device or retrieve unauthorized data from your computer.

Email Newsletters

If you subscribe to our newsletter, we collect your email address and zip code. This information is not shared with third parties, except as described below. You can unsubscribe from our newsletters at any time by following the instructions in each email.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them. If you are under 13, use this website only with the involvement of a parent or guardian and do not provide personal information.

How We Use Your Information

We do not use or disclose your personal information beyond what is stated in this policy, except as required by law or with your consent.

Policy Updates

As our website evolves, we may update this Privacy Policy to reflect new features or services. We encourage you to review this policy regularly for any changes.

Managing Your Preferences

You can opt out of receiving promotional emails or newsletters at any time. Simply follow the "unsubscribe" instructions in our emails or contact us at proroofusa@gmail.com.

Contact Us

If you have questions about this Privacy Policy, please email us at proroofusa@gmail.com.